Privacy policy

3. Privacy Policy

Kitnetika ("we," "our," "us") respects your privacy. This policy explains what data we collect and how we use it when you visit or shop on [yourdomain.com].

Information We Collect

• Contact details: name, email, phone number, shipping/billing address
• Order details: items purchased, payment method, order value
• Technical data: IP address, browser type, device info, pages visited (via cookies and analytics tools)
• Payment data: processed securely by our payment gateway partners (e.g., Razorpay/Shopify Payments); we do not store card details on our servers

How We Use Your Information

• To process and deliver your orders
• To communicate order updates via SMS, WhatsApp, or email
• To improve our website, products, and marketing (including retargeting ads via Meta/Google)
• To prevent fraud and verify high-value or COD orders

Sharing of Information

We share data only with:

• Courier/logistics partners (for delivery)
• Payment processors (for transactions)
• Marketing/analytics platforms (Meta, Google) in aggregated or pseudonymized form for ad targeting We do not sell your personal data to third parties.

Cookies

Our site uses cookies to remember your cart, preferences, and to run analytics and retargeting ads. You can disable cookies in your browser settings, though some site features may not work correctly.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting kitnetika@gmail.com. We will respond within a reasonable timeframe as required under applicable Indian data protection law.

Data Security

We use industry-standard measures (SSL encryption, secure payment gateways) to protect your data, though no method of transmission over the internet is 100% secure.

Contact

For privacy-related queries: kitnetika@gmail.com